Frequently Asked Questions

What is EasyMentioner?

EasyMentioner is an intelligent Slack app designed to boost productivity and streamline team collaboration. It scans channel messages, detects custom regex patterns, and automatically notifies the right people with tailored messages.

How does pricing work?

Pricing is based on the number of messages scanned and the duration of use. We offer a free trial that includes 1,000 messages and a 2-week period. After that, pricing adjusts depending on your message volume and desired subscription period.

Are messages stored anywhere?

No, messages are not stored anywhere. Even if we wanted to, we don’t have the storage capacity for it! 😊

Will EasyMentioner harm my workspace?

Absolutely not! EasyMentioner operates with minimal permissions and does not modify or delete any channels, messages, or other workspace data. It’s built to integrate seamlessly and securely.

Where can I find EasyMentioner?

EasyMentioner is available on the Slack Marketplace. You can install it directly from there and start enhancing your team collaboration.

Can multiple mentioners work for a single message?

Yes, multiple mentioners can be triggered for a single message if it matches multiple regex patterns.

How can I use EasyMentioner effectively?

EasyMentioner is ideal for help and support workflows, responding to frequently asked questions, and notifying team members about urgent tasks. Its regex-based automation ensures that the right people are notified at the right time, streamlining communication and improving efficiency.

Is EasyMentioner easy to set up?

Yes, EasyMentioner is incredibly easy to configure. Define your regex patterns, assign mentionable users, and customize your notification templates in just a few steps.

What permissions does EasyMentioner require?

EasyMentioner requires only basic permissions, such as reading messages in public channels and posting notifications. It does not access private data or make unauthorized changes.

Can I customize the notifications?

Absolutely! Notifications can be fully customized to match your team’s needs, including message templates and user mentions.

Does EasyMentioner support threaded messages?

Yes, EasyMentioner can send notifications either directly in the channel or within a thread for more focused discussions.

What happens if a message matches multiple patterns?

If a message matches multiple regex patterns, EasyMentioner can trigger multiple mentioners, ensuring all relevant team members are notified.

Can I use EasyMentioner with multiple Slack workspaces?

Yes, you can install EasyMentioner in multiple Slack workspaces and manage each workspace independently.

Does EasyMentioner provide analytics or reports?

Currently, EasyMentioner focuses on notifications and mentions, but future updates may include analytics to track usage and performance.

What support options are available?

Our dedicated support team is available to assist with any questions or issues. You can also access our detailed documentation for guidance.