1. Agreement to Terms
By accessing and using EasyMentioner ("we," "our," or "us"), you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our service.
2. Description of Service
EasyMentioner is a Slack integration service that:
- Automates user mentions based on regex pattern detection
- Provides smart user selection for notifications
- Enables customized message templates
- Offers thread or channel-wide notification options
- Facilitates team collaboration through intelligent mention routing
3. User Responsibilities
Users agree to:
- Use the service in compliance with all applicable laws and Slack's terms of service
- Maintain the security of their account credentials
- Configure regex patterns responsibly to avoid spam or misuse
- Respect team members' notification preferences
- Not misuse or attempt to exploit the service
4. Service Limitations
- EasyMentioner processes messages in real-time but does not store message content
- Pattern matching is limited to public channels where the app is installed
- User selection is based on configured rules and availability
- Message customization options are subject to Slack's formatting restrictions
5. Service Modifications
We reserve the right to:
- Modify or discontinue any part of the service
- Update these terms at any time
- Change pricing with reasonable notice
- Add or remove features to improve service quality
6. Privacy and Data
We handle user data as described in our Privacy Policy. Key points:
- We don't store message content
- We only process messages for pattern matching
- User data is handled securely and in compliance with data protection laws
7. Pricing and Payment
- Free trial includes 1,000 messages over 2 weeks
- Pricing is based on message volume and subscription duration
- Payment terms are clearly communicated before subscription
- Refunds are handled on a case-by-case basis
8. Limitation of Liability
EasyMentioner is provided "as is" without warranties of any kind. We are not liable for:
- Message delivery delays or failures
- Pattern matching accuracy
- Third-party service interruptions
- Indirect or consequential damages
9. Support and Communication
For support:
- Email: easymentioner@gmail.com
- Documentation: Available through our help center
- Response times: Within 24-48 hours for standard inquiries
10. Termination
We may terminate or suspend access to our service immediately if:
- Terms of service are violated
- Suspicious or abusive behavior is detected
- Payment obligations are not met
11. Contact
For questions about these terms, please contact us at easymentioner@gmail.com.