Privacy Policy

Introduction

This Privacy Policy explains how EasyMentioner ("we," "our," or "us") collects, uses, and protects your information, including Slack access tokens, when you use our integration for Slack.

Information We Collect

We collect the following information:

  • Pattern matching and mention service data
  • Notifications routing information
  • Admin contact information
  • Billing information and subscription preferences
  • Slack workspace access tokens (securely stored and encrypted)

How We Use Information

We use collected information to:

  • Provide pattern matching and mention services
  • Route notifications to appropriate channels/threads
  • Process payments and manage subscriptions
  • Improve service functionality and user experience
  • Send service updates and important notifications
  • Provide technical support

Data Processing

  • Provide pattern matching and mention services
  • Route notifications to appropriate channels/threads
  • Manage payments and subscriptions
  • Enhance service functionality and user experience

Your Rights Regarding Personal Data

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Transfer your data

To request deletion, access, or transfer of your data, please contact us via email at easymentioner@gmail.com.

Procedure for Handling Requests for Data Deletion

If you wish to delete, access, or transfer your data, including Slack access tokens, you can email us at easymentioner@gmail.com. Upon receiving your request, we will verify your identity and process your request promptly, typically within 48 hours.

Data Security

  • End-to-end encryption for sensitive data, including Slack access tokens
  • Regular security audits and updates
  • Secure cloud infrastructure
  • Access controls and authentication
  • Compliance with industry standards

Third-Party Services

We may use trusted third-parties for:

  • Payment processing (Stripe)
  • Analytics (limited usage data)
  • Cloud infrastructure (AWS)

Data Retention Policy

  • Configuration information: retained as long as necessary
  • Slack access tokens: retained securely only while your account is active; deleted immediately upon account closure or at your request
  • Usage statistics: anonymized after 90 days
  • Billing information: retained as required by law
  • Message data: not stored

Data Archival/Removal Policy

  • Slack access tokens and other user data are permanently deleted when you uninstall the app, close your account, or upon explicit request.

Data Storage Policy

  • Slack access tokens are securely stored and encrypted using AWS cloud infrastructure and industry-standard security measures.

Updates to Privacy Policy

We may update this policy to reflect:

  • Service improvements
  • Legal requirements
  • Security enhancements
  • User feedback

Contact Information

If you have questions or wish to request deletion, access, or transfer of your data, please contact us at easymentioner@gmail.com.